You can cancel your subscription by logging into your account and following the cancellation steps.

A few things to note:

• If you're on a month-to-month plan, cancellation stops future renewals immediately.
• If you're on a 6 or 12-month plan and have boxes remaining, you'll still be billed for and receive the remaining boxes as part of your original commitment. You can cancel on your account page once your commitment period is up - or chat with us using the Woof Us button on the bottom left and we can cancel for you. Please note: If you cancel before your commitment period ends, you’ll still be charged for—and receive—the remaining boxes in your plan.

Want to cancel early? There’s a $34.99 early cancellation fee for ending a multi-month subscription before it's complete.

Please note: To avoid being charged for the next renewal, cancellations must be made by the 25th of the month. Requests received after the 25th will apply to the following cycle.